Emergencies
Medical, Criminal, or Fire Emergencies: Call 911
Give your name and explain the emergency. Ambulance, Police and/or Fire Department will come.
If appropriate, fill out an Incident Report and file it with the office.
Maintenance Emergencies
If it is a Building Emergency, call: 416 567-2616
Who will answer? Property Services Inc. (PSI) will answer your call.
What can I expect?
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First, they will see if they can help over the phone.
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If they can’t, they will send someone to the building to deal with the problem.
What is a Maintenance Emergency?
Plumbing Emergencies. For example:
• Water gushing out of any pipe
• Overflowing sinks due to clogs or taps that won’t turn off
• Clogged toilets
Electrical Emergencies. For example:
• There is no electricity in your whole unit
Elevator Emergencies. For example:
• Someone is stuck in the elevator
• An elevator is stuck on a floor
Door Emergencies. For example:
• The front or back door to the building isn’t functioning properly
• The garage doors aren’t functioning
Lock-Outs. For example
• If you have lost your keys and have no way of entering your apartment.
• Note: depending on circumstances, member may be charged for this service.
Parking Permits: You cannot get a parking permit by calling the Building Emergency number. Please get your parking permit during office hours. Note that there is parking on the street overnight until 7:00 a.m. on weekday mornings.